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How to Repair Office 365

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Daniel Elomina
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The steps below will show you how to do a O365/Office repair if applications (Outlook, Word, Excel, PowerPoint, etc) are not working properly, application has been closed/relaunched, or PC/Laptop has been rebooted and issue persist.  Once steps below are completed, please restart your system.

 

For Windows 10

  1. Right-click the Start button (Windows logo) on the bottom left of your screen and select Apps and Features.

 

  1. Scroll Down Apps and Features, you will see Microsoft Office 365 ProPlus – en-us. Click to highlight and select Modify.

 

  1. There will be 2 options, Quick repair and Online Repair. You can start with Quick Repair, if issue remains, try Online Repair.

 

  1. Follow the instructions on-screen to complete the repair. Make sure you save your work before going thru this repair process.

 

  1. If the repair process does not resolve issue, please submit a ticket at http://askit.psionline.com/

 

 

 

For Windows 8/8.1

  1. Right-click the Start button (Windows logo) on the bottom left and click on Programs and Features

 

  1. Scroll down till you see Microsoft Office 365 ProPlus -en-us. Click to highlight, towards the top click on Change.

 

  1. There will be 2 options Quick repair and Online Repair. You can start with Quick Repair, if issue remains, try Online Repair.

 

  1. Follow the instructions on-screen to complete the repair. Make sure you save your work before going thru this repair process.

 

  1. If the repair process does not resolve issue, please submit a ticket at http://askit.psionline.com/

 

 

For Windows 7

  1. Click on Start (Windows logo) on the bottom left and choose Control Panel

 

  1. Under category view: Under Programs, select Uninstall a Program
    Under Larger/Smaller Icons: select Programs and Features.

 

 

  1. Scroll down till you see Microsoft Office 365 ProPlus -en-us, click to highlight. At the top, click on Change.

 

  1. There will be 2 options Quick repair and Online Repair. You can start with Quick Repair, if issue remains, try Online Repair.

 

  1. Follow the instructions on-screen to complete the repair. Make sure you save your work before going thru this repair process.

 

  1. If the repair process does not resolve issue, please submit a ticket at http://askit.psionline.com/

 

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